Document capture & OCR
Read passports, driver’s licenses, and ID cards with OCR and MRZ parsing.
Customer Onboarding & eKYC
Customer Onboarding & eKYC
Verify a new customer’s identity end to end during account opening or sign-up – capture their ID, confirm it’s genuine, and match it to a live face – without routing any of it through a third-party cloud.
Document + face + liveness in one flowNo per-signup feeFits web, mobile, or kiosk
✓
Document anti-spoofing
Detect tampered, photocopied, or screen-displayed documents.
✓
Face match & liveness
Confirm the new customer matches their ID photo and is physically present.
✓
Overview
Turning a New Signup Into a Verified Identity
Customer onboarding is usually the first moment a business has to answer a hard question: is this person who they claim to be? Doing that well means three things happening in sequence – reading a government-issued ID accurately, confirming that document is genuine and not tampered with, and matching the live person in front of the camera to the photo on it.
FacePlugin’s full eKYC flow combines the ID Document Recognition SDK, ID Document Liveness Detection SDK, Face Recognition SDK, and Face Liveness Detection SDK into that single sequence – see the full eKYC solution page for the complete product walkthrough. This page focuses specifically on the onboarding moment: what a new-customer flow looks like end to end.
Built From
The SDKs Behind This Use Case
Licensed once, run on infrastructure you control, with no per-check fees.
Document capture & OCR
Read passports, driver’s licenses, and ID cards with OCR and MRZ parsing.
Document anti-spoofing
Detect tampered, photocopied, or screen-displayed documents.
Face match & liveness
Confirm the new customer matches their ID photo and is physically present.
How It Works
A Typical Flow
1
Capture
The customer photographs their ID document and takes a selfie or short liveness capture.
2
Validate
The SDK reads the document’s data fields and checks it for tampering or spoofing signs.
3
Match & Decide
A face-match score and liveness result come back for your application to approve, reject, or route to manual review.
FAQ
Frequently Asked Questions
How is this different from the eKYC solution page?
This page focuses on the onboarding moment and workflow itself; the eKYC solution page covers the full product in depth, including the individual SDKs involved.
Does FacePlugin store the customer’s ID image or data?
No. FacePlugin extracts and returns the data and match results to your application – where and whether you store the image or extracted fields is entirely under your control.
Can onboarding run fully on a mobile device, with no server call?
Yes, on platforms where the native SDK supports on-device processing (Android, iOS, Flutter, React Native) – the capture, match, and liveness steps can all run on the device itself.
Ready to Add Customer Onboarding & eKYC?
Talk to our team about your workflow — we’ll point you to the right SDK combination and get a 15-day evaluation license started.